United Airlines Review

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United Airlines Review: United Airlines Pros & Cons

United Airlines (united.com) is an extremely popular airline store which competes against other airline stores like American Airlines, Southwest, Allegiant Air, Spirit Airlines and Frontier Airlines. Based on our in-depth United Airlines review, when compared to its competitors, United Airlines ranks as one of the top-performing brands in its category, with an overall ranking of #7 out of 183 total brands. Read the full United.com review below for more details.

  • Free cancellation policy: Does each store have a free change or cancellation policy?
  • Online check-in: Does each store offer online check-in? Does each store offer check-in via online or mobile app?
  • Free checked baggage policies: Does each store offer free checked bags? Can I check bags for free when I fly with each store?
  • Inflight meals: Does each store serve meals on their flights? Are there inflight meals served on each store flights?
  • Pre-assigned seating: Can I choose my seat when I book my ticket with each store? Does each store offer pre-assigned seating?
  • Inflight entertainment: Does each store have inflight entertainment? Does each store offer inflight movies or other entertainment?
  • Inflight wi-fi: Does each store offer inflight wifi? Is there inflight Wi-Fi on each store flights?
  • Power outlets: Does each store have power outlets on their planes? Can I charge my devices on each store flights?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Pet policy: Does each store allow pets on the plane? Does each store allow dogs, cats, and other pets on the plane?
  • Partner airlines: Does each store have partner airlines? Can I transfer miles from each store to another airline?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

United Airlines' strengths are:

  • Offers free cancellation policies details
  • Offers online check-in policies details
  • Offers free checked baggage policies details
  • Offers inflight meal services details
  • Offers pre-assigned seating policies details
  • View 15 more strengths

Knoji has 46 United Airlines reviews and ratings as of November 26, 2020. Knoji editors and the Knoji shopper community have reviewed United Airlines and compared it against 0 top brands, reviewing United Airlines based on product and store features such as free cancellation policies, online check-in policies and free checked baggage policies. Knoji reviews and ranks United.com and other airline stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 46 United Airlines reviews, United Airlines earns an overall score of 4.6 out of 5.0 points. United Airlines offers 3 total features such as free cancellation policy, online check-in and free checked baggage policies. United Airlines''s review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

United Airlines FAQ

Pricing & Discount Policies

Does United Airlines maintain its own coupon page?

Does United Airlines offer discounts to AARP members?

United Airlines military discount?

Does United Airlines have a student discount?

United Airlines price matching?

United Airlines birthday discount?

United Airlines senior discount?

Does United Airlines give discounts to teachers and educators?

Does United Airlines take competitor coupons?

Does United Airlines support coupon stacking?

Does United Airlines ever have sales or promotional events?

Does United Airlines have a Black Friday Ads page?

Does United Airlines have a Cyber Monday ad this year?

Shipping & Returns Policies

Does United Airlines offer free returns & exchanges?

Does United Airlines ship internationally?

Does United Airlines have in-store pickup?

Payment Options

United Airlines PayPal support?

Does United Airlines take debit cards?

Does United Airlines accept Google Pay?

United Airlines Apple Pay support?

Can I use Amazon Pay at United Airlines?

Does United Airlines accept Shop Pay?

Does United Airlines take Alipay?

Financing Options

United Airlines Affirm financing support?

Does United Airlines accept Afterpay financing?

Does United Airlines accept Sezzle financing?

Does United Airlines take Klarna for financing?

Does United Airlines accept QuadPay financing?

Does United Airlines offer Bread as a financing option?

Does United Airlines accept Splitit financing?

United Airlines GreenSky financing support?

Does United Airlines accept Snap Finance?

Customer Service Features

Does United Airlines accept gift cards or e-gift cards?

United Airlines loyalty or rewards program?

Does United Airlines offer live chat support?

How to contact United Airlines?

List of United Airlines's social media pages?

Website Features

Is United Airlines a secure website? Do they respect users' privacy?

Product & Service Features

Does United Airlines have a free change or cancellation policy?

Does United Airlines offer online check-in?

Can you check bags for free when you fly with United Airlines?

Does United Airlines serve meals on their flights?

Does United Airlines offer pre-assigned seating?

Does United Airlines offer inflight movies or other entertainment?

Does United Airlines offer inflight Wi-Fi?

Can I charge my devices on United Airlines flights?

How much does United Airlines cost vs. competitors?

Marketing Programs

United Airlines affiliate program?

Other Features

What is United Airlines's pet policy?

Does United Airlines have partner airlines?

Does United Airlines use ethical practices?

united.com
Rated 4.6 - 46 reviews
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United Airlines Products

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About United Airlines

United Airlines is a large company operating the e-commerce site united.com. United Airlines sells its products and services in the airlines industry. United Airlines is a less active brand when it comes to discounting and offering coupons. United Airlines has good ratings among shoppers on Knoji, with 46 ratings and an average rating of 3.2 stars. United Airlines scores very well compared to other brands in the airlines industry, providing 21 e-commerce features to better serve its customers.

United Airlines' Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: United Airlines offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. United.com free return policies review
International Shipping:
No
Our review: It appears that United Airlines may not offer international shipping currently. United.com international shipping review
Curbside Pickup:
No
Our review: It appears that United Airlines may not offer curbside pickup currently. United Airlines curbside pickup review
Payment Options
PayPal:
Yes
Our review: United Airlines accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. United Airlines PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that United Airlines may not accept debit & prepaid cards currently. United Airlines debit & prepaid cards review
Google Pay:
No
Our review: It appears that United Airlines may not accept Google Pay currently. United Airlines Google Pay support review
Apple Pay:
Yes
Our review: United Airlines accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. United Airlines Apple Pay support review
Amazon Pay:
No
Our review: It appears that United Airlines may not accept Amazon Pay currently. United.com Amazon Pay support review
Shop Pay:
Our review: Our team is still researching United Airlines' Shop Pay support. Check back soon for update. United.com Shop Pay review
Alipay:
Our review: Our team is still researching United Airlines' Alipay support. Check back soon for update. United.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that United Airlines may not offer official coupons page currently. United Airlines official coupons page review
AARP Discounts:
No
Our review: It appears that United Airlines may not offer AARP discounts currently. United.com AARP discounts review
Military Discounts:
No
Our review: It appears that United Airlines may not offer military discounts currently. United Airlines veteran's discount policies review
Student Discounts:
No
Our review: It appears that United Airlines may not offer student discounts currently. United Airlines student discount policies review
Price Matching:
No
Our review: It appears that United Airlines may not offer price matching currently. United.com price matching review
Birthday Discounts:
No
Our review: It appears that United Airlines may not offer birthday discounts currently. United Airlines birthday discounts review
Senior Discounts:
Yes
Our review: United Airlines offers special pricing and coupons for senior citizens. Get freebies, special coupons, and save up to 30% on purchases for seniors at united.com. See program details on their senior discounts page. United Airlines senior discounts review
Teacher Discounts:
No
Our review: It appears that United Airlines may not offer teacher discounts currently. United.com teacher discount policies review
Competitor Coupons:
No
Our review: It appears that United Airlines may not accept competitor coupons currently. United Airlines competitor coupons review
Coupon Stacking:
No
Our review: It appears that United Airlines may not allow coupon stacking currently. United Airlines coupon stacking policies review
Sales Events:
No
Our review: It appears that United Airlines may not offer sales events currently. United Airlines sales events review
Black Friday Ads Page:
Yes
Our review: United Airlines offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. United.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that United Airlines may not offer Cyber Monday sales currently. United.com Cyber Monday page review
Customer Service Features
Gift Cards:
No
Our review: It appears that United Airlines may not offer gift cards currently. United Airlines gift card support review
Loyalty Programs:
No
Our review: It appears that United Airlines may not offer loyalty programs currently. United Airlines loyalty programs review
Live Chat:
Our review: Our team is still researching United Airlines' live chat support. Check back soon for update. United.com live chat review
Contact Information:
Yes
Our review: United Airlines offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. United Airlines contact information review
Social Media Pages:
Yes
Our review: United Airlines offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. United.com social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that United Airlines may not accept Affirm financing currently. United.com Affirm financing support review
Afterpay Financing:
No
Our review: It appears that United Airlines may not accept Afterpay financing currently. United.com Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that United Airlines may not accept Sezzle financing currently. United Airlines Sezzle financing support review
Klarna Financing:
No
Our review: It appears that United Airlines may not accept Klarna financing currently. United Airlines Klarna financing support review
QuadPay Financing:
No
Our review: It appears that United Airlines may not accept QuadPay financing currently. United Airlines QuadPay financing review
Bread Financing:
No
Our review: It appears that United Airlines may not accept Bread financing currently. United Airlines Bread financing support review
Splitit Financing:
No
Our review: It appears that United Airlines may not accept Splitit financing currently. United Airlines Splitit financing review
GreenSky:
Our review: Our team is still researching United Airlines' GreenSky financing support. Check back soon for update. United.com GreenSky review
Snap Finance:
Our review: Our team is still researching United Airlines' Snap Finance support. Check back soon for update. United.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: United Airlines offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. United Airlines website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: United Airlines does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. United Airlines affiliate marketing programs review
View all features

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